Terms & Conditions

Welcome to our webstore. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services. 1. General These Terms & Conditions govern your use of our website and services. By placing an order, you confirm that you are legally capable of entering into binding contracts under Indian law. We reserve the right to update or modify these terms at any time without prior notice. 2. Products & Pricing All products displayed on the website are subject to availability. We make every effort to display product colors, descriptions, and details accurately. However, actual product appearance may vary slightly. Prices are subject to change without notice. We reserve the right to cancel orders arising from pricing errors, stock issues, or technical problems. 3. Orders & Payments Orders will be confirmed only after successful payment or order verification. We accept payments through approved payment gateways and methods available on the website. In case of suspicious or fraudulent transactions, we reserve the right to cancel the order. 4. Shipping & Delivery Delivery timelines are estimated and may vary depending on location, courier availability, weather conditions, or unforeseen circumstances. Delays caused by courier partners or external factors are beyond our control. Customers are responsible for providing accurate shipping details. 5. Returns & Refunds Returns or exchanges are accepted only as per our Return & Refund Policy. Products must be unused, undamaged, and returned with original packaging. Refund timelines may vary depending on payment providers and banks. 6. Intellectual Property All content on this website including logos, images, graphics, text, and designs are the property of the website owner and may not be copied or used without permission. 7. User Conduct You agree not to: a) Use the website for unlawful purposes b) Attempt to disrupt website operations c) Provide false information or misuse services d) Copy or reproduce website content without authorization 8. Limitation of Liability We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability shall not exceed the amount paid for the purchased product. 9. Privacy Customer information is handled according to our Privacy Policy. We do not sell personal information to third parties. 10. Governing Law These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Dehradun, Uttarakhand. 11. Contact Us The Orange Store 📍 EC Road Store: 5 EC Road, Opp Urban Buy, Dehradun, Uttarakhand 📍 Sahastradhara Road Store: Near IT Park, Dehradun, Uttarakhand 📞 Phone/WhatsApp: +91 9837033338 📧 Email: tosdehradun@gmail.com 🌐 Website: www.shoporange.in Customer Support Hours: Monday to Sunday: 10:30 AM – 8:00 PM IST For any questions regarding these Terms & Conditions, please contact us through our website or customer support channels.